Refund Policy

Last Updated: September 15, 2026

POWERFUL INSIGHT VENTURES LLC provides refunds only under specific circumstances outlined below. Please review this policy carefully before purchasing the Wrongful Tow Evidence Kit.

Refunds Are Provided For

1. Non-Delivery

If you completed payment but were unable to access the download link or the download failed repeatedly, we will provide a full refund. You must report non-delivery within 7 days of purchase.

2. Corrupt or Incomplete Files

If the downloaded ZIP file is corrupt, cannot be opened, or is missing files listed in the product description, we will provide a full refund. You must report the issue within 7 days of purchase and provide details about the technical problem.

Refunds Are NOT Provided For

Satisfaction or Quality Expectations

This is a digital information product with a clearly described set of contents. We do not offer refunds based on subjective dissatisfaction, including:

• • "I don't like it"
• • "Not what I expected"
• • "It's just forms/checklists"
• • "I thought it would be more comprehensive"
• • "I found similar information elsewhere"

The product description clearly lists all included items. If you have questions about what's included before purchasing, contact us at matan@verofin.org.

Dispute Outcomes

The Product provides documentation tools only. We do NOT guarantee any outcome in your tow dispute or any administrative, consumer protection, or legal proceeding. Refunds are not provided based on:

• • Administrative review outcome
• • Consumer protection filing result
• • Denied refund from tow company
• • Unfavorable agency decision
• • Any other dispute outcome

Change of Mind

Once you have successfully downloaded the Product, refunds are not provided for change of mind, including:

• • Decided not to pursue dispute
• • Found alternative solution
• • No longer need documentation
• • Changed your mind about the purchase

User Error or Misunderstanding

Refunds are not provided for user-related issues such as:

• • Difficulty understanding how to use the materials
• • Not knowing which forms to fill out
• • Confusion about documentation process
• • Inability to access files due to device/software limitations

For support questions, contact us and we'll help you use the Product effectively.

Jurisdiction-Specific Reasons

The Product provides general documentation tools. Refunds are not provided because:

• • Your state/city has different procedures
• • Local forms are required instead
• • Specific local laws weren't covered

Towing laws vary widely. The Product is designed as a general documentation system applicable across jurisdictions, but you are responsible for understanding local requirements.

How to Request a Refund

If you believe you qualify for a refund under the conditions above:

1. Email matan@verofin.org within 7 days of purchase
2. Include your order/transaction ID
3. Explain the issue (non-delivery or technical problem)
4. Provide relevant details or error messages

We will review your request and respond within 2-3 business days. Approved refunds will be processed within 5-7 business days to your original payment method.

Support Before Refund

For technical issues or questions about using the Product, please contact support first. Many issues can be resolved quickly:

• • Download problems - we can provide alternative download methods
• • File opening issues - we can suggest compatible software
• • Usage questions - we can guide you through the materials

Email: matan@verofin.org

Partial Refunds

We do not offer partial refunds. The Product is sold as a complete package for $29. If a qualifying refund is approved, it will be for the full purchase amount.

Disputes

If you dispute a charge with your credit card company or payment provider without first contacting us, we reserve the right to dispute the chargeback and provide evidence that the Product was delivered successfully.

Please contact us directly first to resolve any issues. Most problems can be solved quickly through direct communication.

Contact Information

POWERFUL INSIGHT VENTURES LLC

Email: matan@verofin.org